Shipping Guide
📦 Shipping Guide
Total Delivery Time = Processing Time + Shipping Time
⏱ Processing Time
- Wedding Dresses: 10–20 business days
- Luxury Wedding Dresses: 28–30 business days
- Bridesmaid Dresses: 7–15 business days
- Prom Dresses: 7–15 business days
- Special Occasion Dresses: 7–15 business days
- Accessories: 3–7 business days
For in-stock items, shipping occurs within 1–2 days. If your event is urgent, please contact Customer Service to confirm availability.
🚚 Shipping Time & Cost
| Shipping Method | Region | Delivery Time | Cost (USD) | Tax | Restocking Fee |
|---|---|---|---|---|---|
| Express Shipping | United States | 7–10 business days | $39.99 | 0 | 0 |
| UK, Canada, Australia, New Zealand, France, Germany | 5–10 business days | $29.99 | 0 | 0 | |
| All Other Countries | 5–10 business days | $39.99 | 0 | 0 | |
| Standard Shipping | United States | 9–15 business days | $19.99 | 0 | 0 |
| Canada, Australia, UK, New Zealand, France, Germany | 10–15 business days | $9.90 | 0 | 0 | |
| All Other Countries | 10–15 business days | $19.99 | 0 | 0 |
Free Shipping: Orders over $100 qualify for free shipping. You will receive an email with tracking details once your order is dispatched.
🛃 Customs & Import Fees
Customs fees may apply depending on the destination country. Babyonlinewholesale is not responsible for these charges. We comply with each country’s customs regulations, but fees are beyond our control.
⚠️ Important Notes
- We are a small startup and do not keep a warehouse of ready-made dresses. Each order is made individually.
- If you order the wrong size, we will need to remake the dress. Please double-check your measurements before ordering.
- We are not liable for delays or failed deliveries due to inaccessible addresses or circumstances beyond our control.
📦 Lost or Stolen Packages
If your tracking shows “Delivered” but you haven’t received your package:
- Check Common Delivery Locations – Porch, mailbox, side door, garage, or with a neighbor. Ask household members or building management.
- Contact Your Carrier – Provide your tracking number to the local post office or courier. If unsure which carrier delivered, contact our customer service team.
- Report a Missing Package – Contact our customer service team to open a case with the carrier, or open a case directly with the carrier for faster resolution.
🔒 Protect Your Delivery
For added peace of mind, select “Shipping Protection” at checkout. This option safeguards against lost or stolen packages.