Shipping Protection
How can we help you?
Change Color/Size Request
Return/Refund Request
Track Order Request
Color & Size
| Taille américaine | Bousiller | Taille | Les hanches | Du creux au sol | Hauteur |
|---|
Warm Reminded
Dry Cleaning
Do not Wring
Do not Bleach
Flat Dry
Low iron 120
Shipping Time
Total Delivery Time = Processing Time + Shipping Time
Processing Time
Wedding dresses: 10-20 business days
Bridesmaid Dresses: 7-15 business days
Prom dresses: 7-15 business days
Special occasion dresses: 7-15 business days
Accessories: 3-7 business days
Luxury Wedding Dresses: 28-30 business days
Shipping Time & Cost
| Shipping Method | Region | Shipping Time | Shipping Cost (US Dollars) | Tax | Restocking Fee |
|---|---|---|---|---|---|
| Express Shipping | United States | 7-10 Business Days | $39.99 | 0 | 0 |
| Express Shipping | United Kingdom, Canada, Australia, New Zealand, France, Germany | 5-10 Business days | $29.99 | 0 | 0 |
| Express Shipping | All Other Countries | 5-10 Business days | $39.99 | 0 | 0 |
| Standard Shipping | United States | 9-15 Business Days | $19.99 | 0 | 0 |
| Standard Shipping | Canada, Australia, United Kingdom, New Zealand, France, Germany | 10-15 Business days | $9.9 | 0 | 0 |
| Standard Shipping | All Other Countries | 10-15 Business days | $19.99 | 0 | 0 |
We offer Free Shipping If the Order over $100.
We will send you an email once your order has been dispatched, containing details on how to track your order online.
Please know this point before you order:
In certain cases, custom fees may be applied at the destination country. Babyonlinewholesale is not responsible for the payment of such fees. We ship accordingly to the custom regulation of each country where we ship and it's not in our control whether or not a parcel may be charged with a custom fee.
We are not liable for any delays and/or failures in delivery if we cannot gain access to the delivery address or under any other circumstances beyond our reasonable control.
We are a small startup, and we don't have a warehouse full of ready-made dresses, which means if you order a size 8 and realize you actually need a size 10, we'll need to make it for you, just like the last one! Please do keep this in mind. For items in stock, they will be shipped out within 1-2 days. If your event is very urgent, please contact our Customer Service to confirm if the dress you want is in stock. We offer free shipping to most countries except for some distant places.
Customs and Import Fees
Please know this point before you order:
In certain cases, customs fees may be applied at the destination country. Babyonlinewholesale is not responsible for the payment of such fees. We ship according to the customs regulations of each country where we ship, and it's not in our control whether or not a parcel may be charged with a customs fee.
Lost or Stolen Packages
If your tracking shows "Delivered" but you haven't received your package, here's what to do:
1. Check Common Delivery Locations
- Look around your delivery address (porch, mailbox, side door, garage, or with a neighbor)
- Ask household members or building management if they accepted the package
2. Contact Your Carrier
- Reach out to your local post office or courier service with your tracking number
- Not sure which carrier delivered your package? Please contact our customer service team.
3. Report a Missing Package
-If your package cannot be located after contacting the carrier, you may choose to:
- Contact our customer service team, and we will open a case with the carrier on your behalf, or
- Open a case directly with the carrier to expedite resolution
Protect Your Delivery
Consider selecting our "SHIPPING PROTECTION" option at checkout for added peace of mind and protection against lost or stolen packages.
FAQs
Babyonlinewholesale is a global dress and fashion designing and manufacturing company. Founded in 2012, Babyonlinewholesale has offered customers a convenient way to shop for a wide selection of event dresses at attractive prices through www.Babyonlinewholesale.com. From a sophisticated evening gown to a shining prom dress, stunning wedding dress to an elegant bridesmaid dress; Babyonlinewholesale offers whatever a woman dreams of.
As an emerging fashion company, our mission is to provide on-trend designs, effective brand marketing, and efficient and timely delivery of products of a complete lifestyle system to a global customer. We work with hundreds of young and talented designers to create the best dresses and fashions for our customers. Through extensive research and our great knowledge of our customer base, Babyonlinewholesale offers great quality plus size dresses. We can also custom-make dresses according to your specific measurements.
Placing Your Order
Do you have a store?
Right now, we're exclusively online. While we do have an office in Los Angeles, we aren't set up for regular in-house visits. By eliminating the storefront side of things, we're able to keep our prices friendlier for your wallet!
Do I need to buy in bulk to shop here?
Not at all! Babyonlinewholesale is a retail-focused platform. Our "wholesale" name reflects our commitment to providing wholesale prices to individual consumers. There is no minimum order quantity (MOQ); you can purchase a single item for your special event.
When should I place my order?
In order to maintain low prices and stay friendly to the environment, we make all of our dresses to order. This means it takes time to have your dresses made and then 1-10 business days to have it shipped out to you. Because of this, we recommend placing your order at least one month before you need it.
Standard Sizing
What are your standard sizes?
Currently, all of our dresses come in sizes US 2-US 26w.
What size am I?
All of our dresses carry approximately the same measurements (except for length, of course) in our standard sizes, and they all run true to bridal sizes. The best way to figure out which size will fit you best is to match your measurements to our handy size chart, which is also included on every dress's order page.
How to find your fit in strapless styles?
You need to fill in the cup in order to hold the gown up.Base your sizing off of the waist measurement. There's not a lot of wiggle room in strapless styles, they're made to be snug!If you go a size down, and your waist is a bit bigger than the listed measurement, there is the possibility you'll have some issues zipping the dress up. It is always better to go larger and have it taken in then hope to have enough fabric to let it out!
How to find your fit in styles with straps and sleeves?
The bust tends to run a bit bigger, so make sure you can fill this area in for a nice look. If you're a little larger in the bust (about an inch bigger), the dress should still look fine, but it may be a little snug. There's not a lot of extra room in the waist, so if you're a little larger than the measurement listed on the size chart, you may have some issues zipping up! It is always better to go larger and have it taken in then hope to have enough fabric to let it out! If your measurements don't quite add up, you may need to go up a size or more to get to the closest match, and then have it altered to fit by your local tailor. For example, if you are an US 12 in the waist but your other measurements match up with a size US 4, you're still going to want to go with a size US10 or US 12 to fit your waist, and then have the dress tailored down. And of course, there's always our custom sizing option!
Custom sizing
Can I return my custom dress?
Custom dresses are made specifically to the measurements you provide during checkout, meaning no one else will be able to wear that dress once itâs done. Because of this, we are unable to accept any returns on custom dresses. So sorry, love! Make sure you triple check all your measurements and your color! To provide additional assistance, we offer a limited alterations reimbursement(which can be up to 30% of the price online) for only our custom sizes, just submit a picture of your receipt from the tailor through your Babyonlinewholesale.com account and we'll do the rest! Yes, it really is that easy!
Maternity Sizing
If you're not ordering a maternity-specific style you'll want to follow our recommendations for when you should order regular dresses. Our general rule for maternity is that your belly will grow about 1 inch every 4 weeks. Measure your waist at the largest part now and then add an inch to your waist for every 4 weeks leading up to your event date. If you have any questions or need help with figuring out your measurements, just contact us with your waist measurement now and the date of the event and we can determine how much extra you should add to your waist.
How does custom sizing work?
We offer basic custom sizing using your bust, waist, hip, height, and hollow-to-floor measurements to help reduce your potential alteration costs. While we will make your order according to the measurements provided, your dress may require additional alterations at your expense and may not appear exactly as it does online.
Custom dresses are made specifically to the measurements you provide during checkout, meaning no one else will be able to wear that dress once itâs done. Because of this, we are unable to accept any returns on custom dresses. So sorry, love! Make sure you triple check all your measurements and your color!
Color and Care
How can I make sure all of my dresses are the same color?
Color consistency is of utmost importance of course. However, there is a chance that there will be slight variations if one makes several orders at different times. Why? Basically, the fabric gets dyed in large batches, which helps keep things consistent for all dresses made in each batch. Then they dye another big batch of fabric, and though we know they work really hard to get the same color every time, there can be slight variations.
To make sure all dresses are made within the same dye lot, you will need to have all your orders within 24 hours of each other. 24 hours after the first order is placed, we will begin production on any confirmed and paid orders that were placed. After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set.
Please note that you will only be able to select one party per order.
Returns, Cancellations, Changes
Cancellation and Changes Policy
You may cancel your order or request changes to it within 72 hours of placing it. If you need to cancel your order after the 72-hour cancellation period has passed, you will need to wait for the order to arrive and then request a return. You will receive a full refund, minus the cost of shipping, when we receive the order back in our warehouse and process it.
In Stock Dress Returns
Looks like you went the standard route and you are just not happy with it? We totally get that. Babyonlinewholesale will issue a full refund, minus any shipping or rush fees, if you are not 100% satisfied with your dress. The item must be returned in its original condition within 10 days of its arrival to you. The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached.
Shipping Protection
How do I file a claim for Shipping Protection?
If your order was protected and you need to file a claim, you can reach our Shipping Protection partner, Xcotton, through any of the following methods:
- Via your confirmation email — After your purchase, look for an email with the subject line "Xcotton Shipping Protection Placed Successfully" and click the claim link inside.
- Via the online claim portal — Visit https://seller.xcottons.com/parcel#/parcel/parcel-login to log in and submit your claim directly.
- Via email — Contact the Xcotton support team at support@xcottons.com and they will assist you with your claim.
Our team is committed to making the claims process as smooth and hassle-free as possible. Please don't hesitate to reach out if you need any help.
