Politique de livraison

Total Delivery Time = Processing Time + Shipping Time

 

Processing Time

 

The processing time is 10-14 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 12-16 days for Wedding Dresses.

 

Shipping Time & Cost

 

It takes about 5-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.

 

We will send you an email once your order has been dispatched, containing details on how to track your order online.

 

We are not liable for any delays and/or failures in delivery if we cannot gain access to the delivery address or under any other circumstances beyond our reasonable control.

We offer free express shipping on orders over $100, and free standard shipping on orders over $49.99. For the shipment part, it all depends on your order amount. We will ship your package via DHL if your order amount is more than 100 USD. Or we your order will be shipped via EMS. Usually DHL takes 3-5 workdays and EMS takes more, the time can be 10 days or more.

We are a small startup and we don't have a warehouse full of ready-made dresses which means if you order a size A8 and realize you actually need a size A10, we'll need to make it for you, just like the last one! Please do keep this in mind. For items in stock, they will be shipped out within 1-2 days. If your event is very urgent, please contact our Customer Service to confirm if the dress you want is in stock. We offer free shipping to most of the countries except some distant places.

We thank you immensely for your patience and understanding.